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20th Anniversary Commemorative Issue: Quality Then, Quality Now. International Journal of Health Care Quality Assurance, Volume 20, Issue 1.

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This e-book presents a retrospective look at quality initiatives in healthcare over the past 20 years, and the impact they have had on the effective management of healthcare organisations. It also considers these initiatives in the context of new quality methods and measures, and asks whether quality assurance is still a major issue within healthcare today.


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This e-book presents a retrospective look at quality initiatives in healthcare over the past 20 years, and the impact they have had on the effective management of healthcare organisations. It also considers these initiatives in the context of new quality methods and measures, and asks whether quality assurance is still a major issue within healthcare today.

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